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CBSE Class 12 Bussines Study, Important Questions, Chapter 6, Staffing, , 1 MARK QUESTIONS, Q1. “One helps in performing job better and is job oriented while other leads to overall, growth of an employee and is career oriented.” Name the two concepts. [1. Training, 2., Development], Q2. Why is selection considered to be a negative process?, Q3. State one objective of Preliminary screening., Q4. What do you mean by ‘On the Job Training’?, , 3-6 MARKS QUESTIONS, 1. An accountant is sent to learn the new software for accounting to prepare the books of, accounts faster and accurately. He was further sent for orientation to improve his, motivational and conceptual skills., (a) Identify and explain the two concepts explained above., (b) Differentiate these concepts on the basis of suitability, method used and nature. (5), 2. Under this method employees learn by doing. Employees are trained while they are, performing the job and senior worker or mentor provides them technical knowledge. But the, biggest disadvantage of this method is wastage of material and accidents., (a) Identify the method of training stated in above lines., (b) Explain any two techniques used in above said method of training. (6), 3. Education department of Delhi is constantly trying to provide quality education to children, studying in government schools. For this purpose education department organize seminars, Material downloaded from myCBSEguide.com., , 1/3

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and conferences every year to improve teacher’s conceptual and motivational skills., (a) Identify the method of training stated in above lines., (b) Explain any technique used in above said method of training with its advantages and, disadvantages. (4), 4. XYZ Ltd. is setting up a new plant for manufacturing jute bags. For its new plant it needs, highly trained and motivated work force. To recruit competent middle level officials, HR, manager of XYZ Ltd. went to different colleges and universities and to recruit lower level, workforce he puts a notice on the gate of company about the requirements of the firm., Identify and explain the sources of recruitment referred in the above paragraph.(5), 5. A company wants to expand its business and for this purpose company is preparing, database of its prospective employees. So whenever it gets application from any applicant,, HR manager tells them that as and when company required his/her services, he will be, called. Its advantage is that at the time of need, a suitable applicant out of the database can, be called for interview. In this way company can save its expenses on advertisement and can, save time also., (a) Identify and explain the source of recruitment referred in above paragraph., (b) State any two merits and demerits of this source. (5), 6. Geetu Ltd. is a big organization having various departments in it. In its marketing, department number of employees is much more than requirement whereas, in purchase, department some of the posts are lying vacant and there is shortage of staff. Advise the HR, manager of the company as to what method he should follow to balance the demand of, employees in both departments. Give arguments in support of your answer. (3), 7. Staffing is an important function of management in all organizations. ”Why? Explain any, four reasons., 8. “Internal sources of recruitment are considered better than external sources”. Do you, agree? Give any four reasons in support of your answer. (5), 9. The workers of a factory are unable to work on new machines and frequent accidents, occur while working. Their wastage rate and labour turnover rate is much higher than other, Material downloaded from myCBSEguide.com., , 2/3

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factories. They always demand or help of supervisor. Suggest the remedy with proper, advantages. (6), 10. ‘Recruitment is called as a positive process whereas selection is called as negative.” Why?, Differentiate between these two. (4), 11. Explain the procedure for selection of employees. (6), Q12. Manu a Chief Engineer in a Co., using highly sophisticated machines and equipments,, wants that every employee should be fully trained before using those machines and, equipments. Suggest and describe the best method of training that Manu can use. [Vestibule, Training], Q13. Ramesh is working under the guidance of Harish, a Carpenter, for the last three years to, learn the different skills of this job. Name and explain the method of training Ramesh is, under-going. [Apprenticeship Training], , Material downloaded from myCBSEguide.com., , 3/3