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E-Commerce & E-Governance - 2 Mark Question, Q1. Explain Phase of Trade Cycle of E-commerce, -, , Pre-sale [ search / Negotiate ] : - Buyers search the product and choose seller to buy product, Execution [ Order / Delivery ] : - Buyer order the product and seller make product ready for delivery, Settlement [ Invoice / payment ] : - Sell send product bill to buyer & buyer make the payment, After-sale :-` complaints , warrantee , product service included in After-sale phase, , Q2. Explain Any 5 Advantages of E-commerce, -, , 24 Hour Service is available, Reduce the use of paper due to Electronic Data interchange, Saves stationary Cost [ pen , pencil , rubber , paper etc ], Reduce the cost of products, Saves time & efforts of buyer to buy product, Online Accurate bill of product, , Q3. Explain B2C & C2C E-commerce Model or explain any two E-commerce business models, 1. B2C, B2C stands for Business to Consumer, In B2C , Consumer buy the product from seller and paid for it, Example : Online Shopping Websites, 2. C2C, C2C stands for Consumer to Consumer, In C2C , Consumer buy product for another consumer and paid for it, Example : OLX , E-tenders, [VIMP - : B2B and C2B also asked for 2 Marks ], Q4. Explain M-commerce [Some time asked about S-Commerce], -, , M-Commerce means Mobile Commerce, M-commerce allows to buy and sell the product online using Android mobiles or tablets, M-commerce do not need computer to buy or sell the product online, Example of M-commerce are Amazon , Flipcart , online tickets, online bill payment etc, , Q5. Explain the Process of Encryption, -, , Encryption is process of converting plain text into cipher text, Plain text means readable data & Cipher text is non-readable data, Encryption take place at sender side using public key, Encryption is used to secure the data over internet, Decryption is important process take place with encryption at receiver side, Decryption convert the cipher text into plain text, , Q6. Explain Digital Signature, -, , Digital Signature is electronic Signature, Digital Signature guarantees authenticity of electronic document or message, Digital Signature uses Encryption to provide proof of original and unmodified document., Digital signature mostly used in E-commerce and Financial transaction, Digital signature helps to prevent misuse of data, alter data., , Q7. What E-Governance and its advantages, -, , E-Governance means Electronic Governance, E-Governance means use of information technology in government process and functions, E-Governance makes Process of Government Simple and transparent, Basic Purpose of E-Governance is simplifying the process for all. Ex. Citizen, businesses., Example of E-governance: online 7/12, online aadhar download, Online GST etc, E-governance provide SMART Government
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Q8. State any 4 Advantages of E-Governance, - Direct participation of peoples in Government process, - Increase the transparency, - Reduce the corruption, - Reduced overall cost, - Save time and Efforts of Peoples, Q9. Which are Different types of E-governance?, - G2C stands for Government to Citizens which provides online service to all Citizens., - G2G stands for Government to Government which provide online services to all department of Govt., - G2E stands for Government to Employee which provide online services to all employee, - G2B stands for Government to Business which provides online services to business organizations., Q10. State any 2 Example of G2E Governance type., 1. Online Leave Application, G2E Service provides online facility to the employees to apply online for leave., 2. Online PF Withdrawal, G2E services provide online facility to employee to apply online for withdrawal of provident fund