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E-Governance,  Introduction to E-governance, Q1. Fill in the Blanks, 1. E-Governance means -------------- [ Electronic Governance ], 2. -------- means implementation of information technology in government process & functions [ Egovernance ], 3. ---------------- simplified government process for all citizens [ E-governance ], 4. --------------- provides SMART government for alls [ E-governance ], ,  Types of E-Governance, Q1. Fill in the Blanks, 1., 2., 3., 4., 5., 6., 7., 8., , G2C means -------------- [Government to Citizens ], G2B means ------------- [ Government to Business ], G2G means ------------ [ Government to Government ], G2E means ----------- - [Government to Employee ], -------- type of E-governance provide many services between government and business[G2B], -------- type of E-governance helps citizens to reduce time & cost to get services [ G2C ], ------- type of E-governance provide safe & secure relations between various governments [G2G], ------ type of E-governance provides service to employees like online leaves [G2E ], , Q2. Multiple Choice two & three answers, 1. Which of the following are types of E-governance, G2G, B2C, G2C, B2B, G2E, C2C, , 2. E-governance provide SMART government ,in Which SMART Stands for Simple , Moral , -------Artificial, , accessible, , Respectful, , Responsive, , Transfer, , Transparent, , Q3. Match the Pair, Group A, 1., 2., 3., 4., , G2C, G2B, G2E, G2G, , Group B, a. domestic government, b. online Tax, c. balanced holiday, d. Online GST, Answer – 1b2d3c4a, , E-Commerce,  Introduction to E-commerce, Q1. Fill in the Blanks, 1., 2., 3., 4., , E-c0mmerce stands for ------- [ electronic commerce ], Buying & Selling goods[product] and services over internet is called as ------- [E-commerce], E-commerce scope is ---------- [ Global ], Scope of Traditional Commerce is ------------- [ Local ], ,  Types of E-commerce / Business Models of E-commerce, Q1. Fill in the blanks, 1. B2B stands for --------- [ Business to Business ] 4. C2C stands for ---- [ consumer to consumer], 2. B2C stands for -----------[ Business to Consumer]

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3., 4., 5., 6., 7., 8., , C2B stands for -----------[ Consumer to Business], In ---------- model , business sell product to person , that person sell product to customer [B2B], In ---------- model , consumer have product that consumed by businesses [ C2B ], OLX, Quicker is example of -------------- type of E-commerce Model. [ C2C ], Amazon , Flipkart are examples of business to ------------ model in E-commerce [consumer], Customer can do online shopping using ----------- model in E-commerce [ B2C ], , Q2. Multiple Choice two & three answers, 1. Which of the following are example of Business Models of E-commerce, G2C, B2C, B2B, G2G, C2C, G2B, 2. Which of the following are example B2B models in E-commerce, Quickr, OLX, Online auction, Amazon, Flipkart, 3. Which of the following are example of C2C Models in E-commerce, OLX, Snapdeal, Quickr, Online Auction, Flipkart, Amazon, Q3 . Match the Pair, Group A, 1., 2., 3., 4., , B2B, B2C, C2B, C2C, , Group B, a. Online Tender, b. Tata Communication, c. Auction, OLX, Quickr, d. Amazon, Ans – 1b2d3a4c, ,  Trade Cycle of E-commerce, Q1. Fill in the blanks & Multiple Choice one Answers, 1. ------ is series of exchanges between customer & Seller that take place between business transaction, in E-commerce [ trade cycle ], 2. ---- means business process starting from searching product to warrantee and service [ Trade cycle], 3. ---- phase is consist of steps like search and negotiate [ pre-sale ], 4. Warrantee , service etc activities included in ------ phase of trade cycle [ after-sale], 5. ------ phase is consist of order & delivery [ execution ], 6. Invoice & ---------- comes under the settlement phase of trade cycle [ payment ], Q2. Multiple Choice two & three answers, 1. Which of the following are phase of trade cycle in E-commerce, Search, pre-sale, invoice, execution, warrantee, settlement, 2. Execution phase of trade cycle consist of ---------- & ------------- steps, Search, order, payment, delivery, negotiate, 3. Settlement phase of trade cycle consist of ---------- & ----------- steps, Invoice, search, negotiate, payment delivery, 4. After-sale phase of trade cycle consist of --------------Warrantee, invoice, complaints, order, delivery, maintenance, Q3. Match the pair, Group A, 1., 2., 3., 4., , Pre-sale, Execution, Settlement, After-sale, , Group B, a. warrantee & service, b. Search & negotiate, c. Order & Delivery, d. Invoice & Payment Ans – 1b2c3d4a

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 FORMS of E- Commerce, Q1. Fill in the Blanks & Multiple Choice one Answer, 1. ----- is buying & selling products & services through wireless device like Smartphone [M-commerce], 2. ----- is form of E-commerce that involves social media ,online media [Social commerce], 3. ----- is use of social networking websites likes facebook, instagram ,twitter to promote and sell, product and service [ Social Commerce ], 4. The success of ------------- commerce campaign measured by degree to which consumers interact with, company market through retweets,likes & shares [ Social], Q2. Multiple Choice two & Three Answer, 1. Some common forms of E-commerce are -------------- & ---------------E-commerce M-commerce public commerce EDI, S-commerce, 2. Social Commerce is subset of E-commerce that involves social media like ---------Gmail, Facebook, Software, Instagram, Antivirus, ,  Payment Modes in E-commerce, Q1. Fill in the blanks & multiple choice one answer, 1. E-wallet is type of ---------- account in which user can store his money for any future online, transaction in e-commerce [ pre-paid ], 2. -------- is type of pre-paid account that allows customer to store money,credit cards , bank account, number for any future online transaction [ E-wallet ], Q2. Multiple choice two answers & multiple choice three answers, 1. Which of the following are payment methods in E-commerce, Credit Card, EDI, E-wallet, Mobile Payment [UPI], 2. Example of payments through bank transfers are, NEFT, M-Commerce, IMPS, CIF, IFSC, 3. Example of mobile payments app like -----,------,-------etc, Twitter, google pay, Facebook, phonepay, Instagram, , Settlement, , Invoice, , Paytm, ,  EDI [ Electronic Data Interchange ], Q1. Fill in the blank & Multiple Choice one answer, 1. EDI stands for -------------- [ Electronic Data Interchange ], 2. ------------ is exchange of documents in electronic form between organizations automatically, computer to computer [ EDI ], 3. ---------- is paperless exchange of business data in E-commerce [ EDI ], Q2. Multiple Choice Two Answer & Multiple Choice Three Answer, 1. Benefit of EDI are [ All Are answers ], - Reduce paper work, - Saves stationary cost, - Fast response, - Reduce human errors, - Accurate invoicing, - EDI payments

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, , Encryption & Decryption, , Q1. Fill in the Blanks & Multiple Choice one Answer, 1., 2., 3., 4., 5., , ----- converts plain text into cipher text means non-readable form [ Encryption], -------- conversion of intelligible data into apparently random data i.e. unintelligible data [Encryption], In Encryption , Text converted from plain text into random text called as --------- [ cipher text ], --------- convert cipher text into plain text [ Decryption ], Symmetric & ----------- are types of Encryption [ Asymmetric ], , Q2. Multiple Choice Two answer & Multiple Choices Three answer, 1. Types of encryption are -------Plain, Cipher, Symmetric, Public, Asymmetric, private, 2. In Asymmetric Encryption , ---------- & ---------- key used to encrypt and decrypt data, Public key, Plain key Cipher key Private key Switch Key, Q3. Match the Pair, Group A, 1., 2., 3., 4., , Group B, , Encryption, Symmetric Encryption, Decryption, Asymmetric Encryption, , a. public key & private key, b. plain text to cipher text, c. Cipher text to plain text, d. only public key, , Ans – 1b2d3c4a, ,  Digital Signature, Q1. Fill in the blanks & Multiple Choice one answer, 1. ------- guarantees the authenticity of an electronic document or message [ digital signature ], 2. ------- use encryption techniques to provide proof of original and unmodified document [ Digital, signature ], 3. ----- is basically way to ensure that electronic record is authentic [ Digital signature ], ,  Digital Certificate, Q1. Fill in the blanks & multiple choice one answer, 1. ------ is an electronic “password” that allows person, to exchange data securely over internet using, public key infrastructure(PKI) [ Digital certificate ], Q2. Multiple choice two answers, 1. Digital certificate also called as ---------Digital signature public key certificate, , private key, , identity certificate, , Mixed Match the Pair on all topics, Group A, 1., 2., 3., 4., , Cipher text, EDI, Licenses Renewal, M-Commerce, , Group B, a. G2C, b. E-bill Payment, c. unreadable data, d. Paperless exchange of data, , Ans – 1c2d3a4b, , intelligible text

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Group A, 1. B2C, 2. B2B, 3. C2C, 4. C2B, , Group B, a. tata communications, b. Online Auction, c. Ebay, d. Amazon, Answer – 1d2a3b4c, , Group A, 1., 2., 3., 4., , Google pay, NEFT, State Bank Buddy, Facebook, , Group B, a. bank transfer, b. Social Commerce, c. Mobile payments, d. E-wallet, Answer – 1c2a3d4b, , Group A, 1., 2., 3., 4., , M-commerce, Encryption, Digital Signature, Traditional Commerce, , Group B, a. Scope is Local, b. Authenticity of electronic document, c. Security procedure in E-commerce, d. Ticket booking, Answer – 1d2c3b4a