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Business Ethics and, Social Responsibility, Quarter 3 – Module 3:, Code of Ethics in Business

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Business Ethics and Social Responsibility – Grade 12, Alternative Delivery Mode, Quarter 3 – Module 3: Code of Ethics in Business, First Edition, 2020, Republic Act 8293, section 176 states that: No copyright shall subsist in any work of, the Government of the Philippines. However, prior approval of the government agency or office, wherein the work is created shall be necessary for exploitation of such work for profit. Such, agency or office may, among other things, impose as a condition the payment of royalties., Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names,, trademarks, etc.) included in this module are owned by their respective copyright holders., Every effort has been exerted to locate and seek permission to use these materials from their, respective copyright owners. The publisher and authors do not represent nor claim ownership, over them., Published by the Department of Education, Secretary: Leonor Magtolis Briones, Undersecretary: Diosdado M. San Antonio, , SENIOR HS MODULE DEVELOPMENT TEAM, Author, Co-Author – Language Editor, Co-Author – Content Evaluator, Co-Author – Illustrator, Co-Author – Layout Artist, Team Leaders:, School Head, LRMDS Coordinator, , : Gina R. Bagtas, : Eloisa A. Irasga, : Arjay A. Serrano, :, : Melbourne L. Salonga, , : Reynaldo B. Visda, : Melbourne L. Salonga, , SDO-BATAAN MANAGEMENT TEAM:, , Schools Division Superintendent, OIC- Asst. Schools Division Superintendent, Chief Education Supervisor, CID, Education Program Supervisor, LRMDS, Education Program Supervisor, AP/ADM, Education Program Supervisor, Senior HS, Project Development Officer II, LRMDS, Division Librarian II, LRMDS, , : Romeo M. Alip, PhD, CESO V, : William Roderick R. Fallorin, CESE, : Milagros M. Peñaflor, PhD, : Edgar E. Garcia, MITE, : Romeo M. Layug, : Danilo S. Caysido, : Joan T. Briz, : Rosita P. Serrano, , REGIONAL OFFICE 3 MANAGEMENT TEAM:, Regional Director, Chief Education Supervisor, CLMD, Education Program Supervisor, LRMS, Education Program Supervisor, ADM, , : May B. Eclar, PhD, CESO III, : Librada M. Rubio, PhD, : Ma. Editha R. Caparas, EdD, : Nestor P. Nuesca, EdD, , Printed in the Philippines by the Department of Education –, Schools Division of Bataan, Office Address:, Provincial Capitol Compound, Balanga City, Bataan, Telefax:, (047) 237-2102, E-mail Address:, [email protected]

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Business Ethics and, Social Responsibility, Quarter 3 – Module 3:, Code of Ethics in Business

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Introductory Message, This Self-Learning Module (SLM) is prepared so that you, our dear learners,, can continue your studies and learn while at home. Activities, questions, directions,, exercises, and discussions are carefully stated for you to understand each lesson., Each SLM is composed of different parts. Each part shall guide you step-bystep as you discover and understand the lesson prepared for you., Pre-tests are provided to measure your prior knowledge on lessons in each, SLM. This will tell you if you need to proceed on completing this module or if you, need to ask your facilitator or your teacher’s assistance for better understanding of, the lesson. At the end of each module, you need to answer the post-test to self-check, your learning. Answer keys are provided for each activity and test. We trust that you, will be honest in using these., In addition to the material in the main text, Notes to the Teacher are also, provided to our facilitators and parents for strategies and reminders on how they can, best help you on your home-based learning., Please use this module with care. Do not put unnecessary marks on any part, of this SLM. Use a separate sheet of paper in answering the exercises and tests. And, read the instructions carefully before performing each task., If you have any questions in using this SLM or any difficulty in answering the, tasks in this module, do not hesitate to consult your teacher or facilitator., Thank you.

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What I Need to Know, , Few years from now, you will be employed whether in a public office or in a, private enterprise. As an employee, it is very important that you display good ethics,, especially in your workplace. This module was prepared for you so that you will have, a good interpersonal relationship with all the people around you, specifically with, the ones you will work with., Additionally, you are expected to:, 1., 2., 3., 4., , define ethics;, explain why ethics is important in business;, classify the given ethical issues; and, create a good situation from the choices given., , 1

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What I Know, , Directions: Match the items in Column A to its description in Column B. Write, your answers on a separate sheet of paper., A, , B, , 1. Ethical Issues in Production, , A. Tasks include hiring and performance, evaluation, , 2. Ethical Issues in Sales and, Marketing, , B. Tasks involve trading practices, and conditions, and tax payments, , 3. Ethical Issues in Finance, , C. Tasks involve protection of consumers, and honesty in delivery, , 4. Ethical Issues in Human, Resource Management, , D. Task includes that its products do not, inflict unnecessary harm, , Directions: Read each statement below and classify it according to its ethical issue., Write only the letter of your answer on a separate sheet of paper., A., B., C., D., , Ethical, Ethical, Ethical, Ethical, , Issues, Issues, Issues, Issues, , in, in, in, in, , Production, Sales and Marketing, Finance, Human Resource Management, , 5., 6., 7., 8., , XYZ Company does not accept members of LGBTQIA+ community., Reggie’s hotdogs are made under strict processing standards., The company supervisor orders office supplies from her husband’s store., Wyn Mobile, a new brand of computer, launched its new laptops at an, overpriced amount., 9. Marigold Enterprise rejects differently abled applicants., 10. Energybest Milk does not put on the can’s label the ingredients they used., 11. The food products of XYZ Corporation are well-sealed., 12. The administrative manager joins the contract bidding of their proposed, new building., 13. Mr. Reyes, the accountant, bribed the personnel to reduce their company’s, tax payable., 14. Cherry Beverages hired a famous commercial model for its, product promotion., 15. Chocmuch Manufacturing Corporation delivers its products on time., , 2

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Lesson, , 1, , Ethics in Business, , What’s In, , Your knowledge of the core principles underlying fairness, accountability,, and transparency will be very helpful in this next lesson., Directions: Analyze each situation below and identify what core principle is, applied. Write the letter of your answer on a separate sheet of paper., Your choices:, A. fairness, B. accountability, C. transparency, 1. The treasurer of a cooperative withdrew P20,000 cash from a bank. On her way, to the office, she passed by the public market and since it was market day,, there were a lot of people in the area. A man suddenly snatched her bag where, the money was placed. Although shocked and sad, she promised to pay the, P20,000 through salary deduction., 2. The manager of the company ordered materials for their office extension., He/she declared the actual amount and attached the official receipt for future, reference., 3. The boss noticed that his/her two clerks were not talking to each other. He/she, ordered the two to come to his/her office one at a time to listen to both sides, before he/she decides., , 3

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What’s New, Directions: Read and understand the situation. Write your answers on a separate, sheet of paper., Chona opened an online food service for an additional income. She hired, one female helper in the kitchen and two delivery boys. The business was doing, very good for a month. But one day, she got a call from an online client, complaining that the food delivered to her was already spoiled and could not be, eaten. He/she was demanding for a refund., If you were Chona, how would you handle the situation?, ______________________________________________________________________________, ______________________________________________________________________________, , 4

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What is It, Definition of Ethics, The term Ethics is derived from the Greek word ethos which means, “characteristic way of thinking”. Ethics, as a science, does not only evaluate the, morality of our human conduct but also provides us with a common understanding, of the universal, objective, and irreversible moral principles that should govern our, human behavior and guide our moral decisions (Roa, 2011)., Ethics are moral principles that guide the conduct of the individual (Racelis,, 2017). These are rules of behavior based on ideas about what is morally good and, bad (Merriam-Webster Dictionary)., , Why is ethics important in business?, Ethical conduct, whether at the corporate, professional, or personal level, is a, direct reflection of the principles and values which regulate the person and the, institution he/she represents. Organizations establish their own culture that is, socially expressed as their ideals. Such principles or ideals have an impact on the, relationships within the company, efficiency, prestige, performance and retention of, employees, legalities, and the wider community they work in., As a result, most organizations generate a list of organizational values and, codes of conduct to be recognized and adhered by all workers. Motivating and, enhancing constructive actions, and at the same time building an atmosphere that, prevents unethical behavior are vital obligations on the part of both administrators, and workers., , How to Apply Ethics, At the individual level, organizations ought to concentrate on improving and, encouraging every employee to respect and adhere to ethical principles. Certain, aspects of individual ethics have their roots in the individual. Achieving a strong, sense of professionalism and recognizing certain professional decisions' ethical, implications are the key components of education, individual reflection, and, experience., , 5

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Examples of Ethical Issues in Business, 1. Ethical Issues in Finance, Under the umbrella of finance and accounting, fairness in trading, practices, trading conditions, financial contracting, sales practices,, consultancy services, tax payments, internal audits, external audits, and, executive compensation are included, whereas specific corporate ethical/legal, abuse includes insider trading, bribery/kickbacks, misleading financial, analysis, and fraud on securities., 2. Ethical Issues in Human Resource (HR) Management, Human Resource Management 's tasks include hiring and orientation,, performance evaluation, training and development, labor relations, and health, and safety concerns. Among the ethical issues are discrimination by age (the, young ones are preferred over the older ones), gender preference, sexual, orientation, race, ethnicity, disability, and physical appearance are all ethical, issues that the HR oversees., 3. Ethical Issues in Sales and Marketing, Marketing ethics deals with the beliefs, standards and/or morals that, advertisers and marketing organizations will operate upon. Ethical marketing, issues include promotion of obsolete or harmful products/services; openness, about environmental threats; food ingredients (Genetically Modified, Organisms); possible health hazards or financial risks; protection for the, privacy and autonomy of consumers; truthfulness in advertising; and honesty, in price and delivery. Some claim that advertisements can affect the views of, individuals and their relationships with others, suggesting an ethical, obligation to avoid distorting those expectations and relationships., Ethics in marketing includes practices in pricing, which involves, unlawful acts such as price manipulation and price skimming. According to, Hayes (2020), price skimming is a product pricing strategy by which a firm, charges the highest initial price that customers will pay and then lowers it, over time. On the other hand, advertising has raised concerns over offensive, advertisements, objectification, and school marketing., 4. Ethical Issues in Production, Business ethics typically deals with company's duties to ensure its, goods and industrial procedures do not inflict unnecessary harm. Many, products and services can be generated and used at zero risk and it can be, difficult to assess the ethical path. However, there are consumers who, patronize products that damage them, for example, tobacco products. Output, can have adverse effects on the environment like air pollution, destruction of, habitats, and urban sprawl., , 6

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What’s More, A. Directions: Classify each phrase below to the corresponding column of ethical, issues where it belongs. Write your answers on a separate sheet of paper., 1. destruction of habitats, 2. encountered misleading financial reports, 3. overweight applicants are not allowed, 4. hiring limited to religious affiliations, 5. honesty in prices, 6. truthfulness in advertising, 7. fraud on securities, 8. harm to environment, 9. manipulation in prices, 10. exaggerated advertisements, Ethical Issues:, in Finance, , in Human, Resource, Management, , in Sales and, Marketing, , 7, , in Production

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What I Have Learned, , Directions: Complete the given phrases below for at least three to five sentences., Write your answers on a separate sheet of paper., 1. Ethics means ________________________________________________________________, ______________________________________________________________________________, ______________________________________________________________________________, 2. Ethics is important in business because ______________________________________, ______________________________________________________________________________, ______________________________________________________________________________, , What I Can Do, , Directions: What would you do under the following situations below. Write your, answers on a separate sheet of paper., 1. Being an advertising artist, you were instructed by the manager to make two, layouts, but you will only receive the price for one., 2. Your company would have to donate P 1,000,000 to charity, but you, witnessed that the accountant only gave P 700,000 instead of P 1,000,000., 3. Being one of the food processors in a manufacturing company, you know that, the ingredients listed on the label of your product are not completely true., , 8

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Assessment, Directions: Read each sentence below and classify each according to the ethical, issue where it belongs. Write the letter of your answers on a separate sheet of, paper., A., B., C., D., , Ethical, Ethical, Ethical, Ethical, , Issues, Issues, Issues, Issues, , in, in, in, in, , Finance, Human Resource Management, Marketing, Production, , 1. XYZ Company does not accept members of LGBTQIA+ community., 2. Diggie’s hotdogs are made under strict processing standards., 3. The company accountant orders office supplies from her husband’s, store., 4. Strawberry, a new brand of computer, launched its new laptops at an, overpriced amount., 5. Lobo Enterprise rejects all differently abled persons., 6. Super Milk does not put on the can’s label the ingredients they used., 7. The food products of XYZ Corporation are well-sealed., 8. The manager joins the contract bidding of their proposed new building., 9. Lotlot, the accountant, bribed the personnel to reduce their company’s tax, payable., 10. Robot Beverages hired a famous commercial model for its product promotion., 11. Chocolatey Much Manufacturing Corporation delivers its products on time., 12. RB Corporation’s employable age limit is 55 years old., Directions: Fill in the blanks with the appropriate word/s to make each sentence, correct. Write your answers on a separate sheet of paper., 13-14 The term ethics is derived from the Greek word _______ which means, characteristic way of __________., 15. Ethics are rules of _______ based on ideas about what is morally good, and bad., , 9

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Additional Activities, Directions: Give a situation where ethics could be applied. Choose only one from the, following places. Write your answers in three to five sentences on a separate sheet of, paper., 1. At the airport, 2. In the marketplace, 3. In a public office, , 10

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Lesson, , 2, , Code of Ethics in Business, , What I Need to Know, You have learned that ethics is the interpretation of what is proper or not,, what is right or wrong, what is just or unjust, and what is good or bad in human, behavior. It allows you to establish the standards (norms) on which rational decisionmaking is guided and measured., In this next lesson, you will get to know about the Code of Ethics, and you are, expected to:, 1. explain what code of ethics is;, 2. identify which of the common practices in the business organizations are, acceptable or not;, 3. suggest ways on how some common practices could be improved;, 4. write a good script that reflects good decision; and, 5. formulate a “code of ethics” that reflects core principles derived from, analyses., , 11

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What I Know, Directions: Choose which action below is more acceptable. Write the letter of your, choice on a separate piece of paper., 1. As an office employee, you need to _____., a. wear the prescribed office uniform, b. wear something you are comfortable with, 2. With the “No Smoking” policy of the company, Elvis, being a smoker, _____., a. will not follow because it makes him uncomfortable, b. will follow because it could irritate the people around him, 3. In observing the office hour, I _____., a. will report to my workplace before the time, b. will report any time I want, anyway there is salary deduction, 4. In advertising our business, we _____., a. will do anything, even to the point of inventing story, just to convince the, consumers, b. will only tell the truth, so as not to affect our company’s credibility, 5. In bookkeeping, Elsa _____., a. will maintain two books of sales: one with the actual amount of sales,, and one which has the adjusted amount for income tax purposes, b. will maintain only one book of sales with actual amount, Directions: Write True if the statement is correct and False if it is not., 6., 7., 8., 9., , The executives of the company should show perseverance., Whether your decision is fair to all or not, it doesn’t matter., Big businesses should conduct social surveys., The Human Resource Department may not fully review the offenses, reported., 10. Each employee should be fully aware of the company’s principles., 11. The proprietor’s decision should be based on truth., 12. Never mind immoral activities in the company., 13. The management should protect the whistleblowers because they show, concern to the company., 14. Every decision should build goodwill of the organization., 15. Ethics are social principles that guide the conduct of the individuals., , 12

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What’s In, Directions: Answer the following questions on a separate sheet of paper., What do we mean when we say ethics? Explain your answer in two to, three sentences., __________________________________________________________________________________, __________________________________________________________________________________, __________________________________________________________________________________, What are the four ethical issues that you have learned? Discuss each in, two sentences., __________________________________________________________________________________, __________________________________________________________________________________, __________________________________________________________________________________, , Notes to the Teacher/Facilitator, , Review the students about ethics by citing examples., Emphasize the difference between Ethics and Code of Ethics., , 13

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What’s New, The new Chief Operating Officer (COO) of Lee Ching Chemical Company, Max, Ching, has found that the firm has been dumping its toxic waste into the local river, for the last four years and falsifying information to officials about the amounts of, alleged cancer-causing materials in the waste. The plant overseer claims there is no, evidence that the waste will cause cancer. Besides, within a hundred kilometers, downriver, there are only a few fishing villages. If the company had to treat the, substance to neutralize its potentially harmful effects and transport it to a legal, dumpsite, the operating costs of the company would rise to a level that could render, the company uncompetitive. When the organization loses its competitive advantage,, five thousand local workers can become unemployed and the economy of that town, could collapse., Question: If you were the COO, what would you do? Why?, __________________________________________________________________________________, __________________________________________________________________________________, __________________________________________________________________________________, , 14

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What Is It, , A secret to success lies in recognizing the value of ethics in industry. The, customers, management, and staff value honest and ethical practices. Hence,, business ethics is vital because it helps maintain a great reputation, helps to avoid, significant financial and legal issues, and ultimately benefits all involved. Therefore,, it is highly suggested that each company formulates its own Code of Ethics to be, used as a guide in its business operation., What is Code of Ethics?, Code of Ethics is a set of rules about good and bad behavior. It is a guide of, principles designed to help professionals conduct business honestly and with, integrity. A code of ethics document may outline the mission and values of the, business or organization, how professionals are supposed to approach problems,, the ethical principles based on the organization's core values, and the standards, to which the professional is held., Saucer and Sims (2013) offer recommendations for developing Code of Ethics in, business organizations:, 1. Adopt code of ethics (use the Code of Ethics of other companies as a reference, and modify according to the needs of the company)., 2. Offer training on ethics (for management and employees)., 3. Hire and foster individuals with ethical value., 4. Deal with immoral activities. Employees must know the implications and, effects of making unethical actions, and should be ready to accept, consequences., 5. Take constructive measures. For example, give rewards to employees who, admit their mistakes. If the company is conscientious and smart, it can, encourage warehouse workers to take responsibility for their mistakes and, even praise them for coming forward, apologizing and ensuring that a faulty, product is not purchased by the customer. At first it seems counter-intuitive, to reward an employee for a mistake, but in the end, it provides everyone with, the best result., 6. Carry out a social audit. Conduct survey to employees once in a while., 7. Cover all whistleblowers. These people detect illegal activities within, organizations and disclose the actions to the authority or managers. A, whistleblower who works sincerely, correctly reporting an issue, should be, praised for his/her courage and integrity, as opposed to being disciplined and, ostracized. If an individual blasts the whistle, it is possible that the company, itself has failed internally to motivate and improve fair and ethical, conversations., 8. Empower the defenders of integrity. Support those who work with honesty, and integrity., , 15

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9. Ensure executive commitment. The anonymity of those who report the, problems should be practiced., 10. Communicate the principles of conduct within the company and across the, industry., 11. Assign an officer who is clearly responsible for the enforcement of ethical, standards. He/she can be consulted for advice., 12. Establish a procedure for violations of ethical standards, and fully review any, offenses reported., 13. Ensure high perseverance by the company's board of trustees., 14. Lead by example, above everything else., It should be remembered that when faced with an ethical situation, the outcome, of the decision-making process should be considered. One way to tackle ethical, situations is by using the four-way test to evaluate decisions., This four-way test consists of asking four questions:, 1. Is my decision truthful?, 2. Is my decision fair to all who are affected by it?, 3. Will this build the organization's goodwill?, 4. Will the decision benefit all parties with vested interest in the outcome?, Code of Ethics contains the following:, 1. Vision means something that you imagine; a picture that you see in your, mind (Merriam-Webster Dictionary). The vision statement helps to ensure, the alignment of the decisions to the company goals., Example: To make innovations that everyone could access and adapt, depending on their needs, 2. Values (value means something thought of as important or useful), Values in business help to ensure that all of the employees work towards, the company goals., Example: We commit ourselves to serve our customers with quality, service and utmost respect., 3. Mission- a specific task with which a person or a group is charged, (Merriam-Webster Dictionary). The mission statement clearly and, effectively guides the business or the organization in its decision-making., Example: To inspire all the young athletes of the country… tell them to, dream and go for it!, 4. Principles- moral rules or beliefs that help you know what is right and, wrong and that influence your actions (Merriam-Webster Dictionary)., Examples:, Customers have to be respected., Make sure to deliver quality product., , 16

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Simplified Sample of Code of Ethics: XYZ Company, Our Core Values, Our Vision: To lead the car industry by giving our customers quality cars, worthy of their money and unmatched customer services, Our Values:, We act with the highest standards of integrity., We respect individuals and treat them fairly., Our Mission:, To work efficiently and enthusiastically to make XYZ Company the country’s, top car dealer while serving our customers punctually and courteously, Our Principles:, 1st: XYZ Company shall adopt a zero-tolerance policy towards bribery, and corruption in whatever form;, 2nd: All company officers and employees shall conduct business in, accordance with Philippine laws and regulations; and, 3rd: We shall act in good faith and observe sense of professionalism at, all times., For actual/specific example of Code of Ethics, please visit:, http://www.ayala.com.ph/governance/page/business-conduct-and-ethics, Code of Ethics aims to lessen conflicting issues as it explains to what degree, such conflicts can be avoided and what parties can do if these conflicts happened., Professionals therefore cannot say that they were ignorant of the immoral nature of, their improper behavior. Often relevant is the possibility of disciplinary action (e.g., disbarment of a lawyer) which helps minimize unnecessary disagreements or, offensive behavior where a confrontation is imminent or is likely to happen., , 17

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What I Have Learned, , Directions: Answer the following questions and write your answers in two to three, sentences on a separate sheet of paper., , How do you understand Code of Ethics?, __________________________________________________________________________________, __________________________________________________________________________________, __________________________________________________________________________________, Why is Code of Ethics important in business?, __________________________________________________________________________________, __________________________________________________________________________________, __________________________________________________________________________________, , 18

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What I Can Do, Directions: Read the situation and formulate a Code of Ethics for the business. Write, your answers on a separate sheet of paper., Situation:, You just started an online business selling bags and shoes made in Laguna., You employed one bookkeeper, one clerk, two utilitymen, and four (4) delivery, personnel. Follow the format given below:, Our, Our, Our, Our, Our, , Core Values, Vision, Values, Mission, Principles:, 1st:, 2nd:, 3rd:, , Rubrics:, Relevance to the business, (one point for each - vision, values, mission, and three principles), Mechanics, (one point for each – vision, values, mission, and principles), Total, , 19, , 6 pts., 4 pts., ________, 10 points

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Assessment, Directions: Read each sentence below and write the words thumbs up if it is true or, thumbs down if it is not. Write your answers on a separate sheet of paper., 1., 2., 3., 4., 5., , The company’s Board of Trustees should show perseverance., It does not matter whether the decision is fair to all or not., Social surveys should be carried out by the company., The company may not fully review the offenses reported., Each member of the organization should be fully aware of the company’s, principles., 6. The owner’s decision should be based on truth., 7. Do not mind immoral activities in the company., 8. The management should protect the whistleblowers., 9. The decision should build goodwill of the organization., 10. Ethics are social principles that guide the conduct of the individuals., Directions: Complete each statement by filling the appropriate word in the blank., Write your answers on a separate sheet of paper., 11-12 Code of Ethics is a set of rules about _____ and _____ behavior., 13. The possibility of giving _____ action often minimize doing offensive behavior., 14. The people who detect illegal activities and report the same to proper authorities, are called _____., 15. It is highly suggested that administrators should lead by _____., , 20

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Additional Activities, Directions: Write a short script that shows how a General Manager should respond, to an employee-whistleblower who had witnessed a bribing incident of a big client to, the new Sales Manager. Write your answers on a separate sheet of paper., , Rubrics:, Content, Mechanics, Ethical implication of decision, , 4 pts., 3 pts., 3 pts., , 10 pts., , 21

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What I Know, 1., 2., 3., 4., 5., 6., 7., 8., 9., 10., 11., 12., 13., 14., 15., , d, c, b, a, d, a, c, b, d, a, a, c, c, b, b, , What’s More, 1., 2., 3., 4., 5., 6., 7., 8., 9., 10., , production, Finance, Human Resource, Management, Human Resource, Management, Sales and Marketing, Sales and Marketing, Finance, Production, Finance, Sales and Marketing, , Assessment, 1. b, 2. d, 3. a, 4. c, 5. b, 6. d, 7. d, 8. a, 9. a, 10. c, 11. c, 12. b, 13. ethos, 14. thinking, 15. behavior, , 22, What’s New, (Answers may vary), , What’s In, 1., 2., 3., , b, c, a, , What I Have Learned, Answers may vary, , What I Can Do, Answers may vary, , Additional Activities:, Answers may vary, , Answer Key in Lesson 1

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23, What I Have Learned, Answers may vary, , What’s More, 1. Right, 2. Wrong- give chance for, others to speak, 3. Wrong- wear clean, wellpressed clothes, 4. Wrong- improve internal, control, separate the work, assignment, 5. Wrong- pay early to avoid, penalty, 6. Wrongpractice, safe, record-keeping, 7. Right, 8. Right, 9. Right, 10. Wrong-observe, proper, phone etiquette, Assessment, 1. Thumbs up, 2. Thumbs down, 3. Thumbs up, 4. Thumbs down, 5. Thumbs up, 6. Thumbs up, 7. Thumbs down, 8. Thumbs up, 9. Thumbs up, 10. Thumbs down, 11. good, 12. bad, 13. disciplinary, 14. whistleblowers, 15. examples, , What’s In, (Answers may vary), , What I Know, 1. A, 2. B, 3. A, 4. B, 5. B, 6. True, 7. False, 8. True, 9. False, 10. True, 11. True, 12. False, 13. True, 14. True, 15. False, , What’s New, (Answers may vary), , What I Can Do, Answers may vary, , Additional Activities:, Answers may vary, , Answer Key in Lesson 2

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For inquiries or feedback, please write or call:, Department of Education – Region III,, Schools Division of Bataan - Curriculum Implementation Division, Learning Resources Management and Development Section (LRMDS), Provincial Capitol Compound, Balanga City, Bataan, Telefax: (047) 237-2102, Email Address: [email protected]